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FAQs

What is VisitorsConnect Site?

VisitorsConnect is a site for visiting parents or relative to connect with other parents in their neighbourhood while they staying in the USA.

Why should I sign up?

One of the biggest reasons why parents hesitate to come to the USA is that they get bored and don't have enough friends or family members to socialize with. By signing up with VisitorsConnect, you can help them connect with like-minded people in your neighborhood, who are also visiting the USA. Our unique algorithm uses information provided about your parent such as their interests, language and age to suggest new connections.

What is VisitorsConnect?

VisitorsConnect is a site for visiting parents or relative to connect with other parents in their neighbourhood while they staying in the USA.

Who can sign up?-

VisitorsConnect is a free service to all. You can sign-up if you have a parent or grandparent visiting and you want to help them find some company in your neighborhood.

Why do you ask for hobbies, language etc?

When you create a profile and search for other members in the area, our algorithm will make suggestions based on your profile data. You are more likely to enjoy meeting someone if you share the same language, hobbies and interets. Filling in as much details as possible in the profile helps us find a better match.

Why do you ask for arrival and return dates?

Your profile will show up in search results only when your parents are present in the USA. Entering these dates and keeping it updated will help us to showcase your profile to other members who share the same travel period.

My parents are visiting us. Should I create two separate accounts?

You only need one account per family. You can create two separate profiles for each parent as well but we recommend that you create additional profiles under the same account.

My parents are not computer savvy. Should I create an account on their behalf?

Yes, we recommend that someone who actively uses a computer and knows how to browse or email actually creates an account. Account creator will receive all notifications, invitations to connect and must be able to respond via their email.

Should I create separate accounts or separate profiles for my parents and in-laws?

You'll need only a single account and you can add multiple profiles for each family member into that account.

My parents are going to be staying at two different cities. Which address should I choose?

You can add more than one address to any profile. So, if your parent is going to stay with you in California and will be visiting Virginia after two months, you can add both addresses. When searching for connections, you can then pick an address where they are interested in meeting new people.

How are best match results organized?

Our algorithm uses various things including your address, spoken languages, home city, hobbies, interets and displays the list with the most relevant result at the top.

Why can't I see the email address and phone numbers of people in the search results?

Phone numbers and email address are not displayed for privacy reasons. They are revealed after the other party has accepted your invitation.

Why can't I see the email address and phone numbers of people in the search results?

Phone numbers and email address are not displayed for privacy reasons. They are revealed after the other party has accepted your invitation.

What happens when I click 'Connect'?

When you click on "Connect" button, an email notification is sent to the contact person for that profile. They can then view the invitation, see your profile information and choose to accept or ignore. The requestor cannot see your address, phone number or email until you accept their invitation. If they accept your invitation, you'll get an email notification about the same. If they don't take any action, they receive a follow-up email the next day.

I received an Invitation from someone. What do I do?

You can click on the View Profile button to see their profile. If you would like to connect with them, simply hit the "Accept" button. You can also choose to ignore their invitation.

My parents are not currently staying with us. How do I stop getting email invitations?

Please login to the system, click on the "Manage Profiles" tab and change the status from Active to Inactive.

Why can't I find my country on the Parent's Language and Culture screen?

In the current release the countries are limited to what appears in the drop down but we'll be adding more countries later..